To find out if you're eligible, fill out an interest form or call 213-260-7600
Go to Interest Form
What is the Enhanced Care Management program?
We ensure individuals and families have access to all the resources they need to stay healthy, empowered, and informed.
Enhanced Care Management (ECM) provided by dedicated CII care managers is a completely free benefit supporting eligible Medi-Cal recipients of all ages who are part of a health plan with one of our partners below. We’ll be there for you as you navigate your mental and physical health care journey, until you have the confidence and skills to do it yourself.
As part of the ECM benefit, you will get help finding doctors, making appointments, and understanding your diagnosis and medicines. You’ll also be connected to services in your community such as food and housing support, job counseling, or other services. Please note that this benefit is not meant to replace your doctor’s treatment plan. It is very important that you talk to your doctor about your health care needs. We are here to support your health care with extra help you may need.
Depending on your health conditions and circumstances, we can meet you at your preferred setting, in your home, at a doctor’s office, or in your community. This is what makes ECM different from other programs.
Is it free?
YES! For Medi-Cal beneficiaries connected to a partner health plan.
Am I eligible?
You may qualify if you or your children have experienced issues including:
- Unhoused
- Frequent visits to the emergency room in the last six months
- Recently incarcerated
- Chronic or complex health conditions, such as:
- Asthma
- Diabetes
- Heart attack or stroke
- Chronic liver or kidney disease
- Struggle with mental health or substance use disorders
- Social stressors impacting your health, such as anxiety
- Current or former foster youth
What kind of support can I get?
We can help with:
- Referral to community support services, such as housing & sustaining services.
- Find and apply for low-cost or free community programs and services, including food benefits
- Set up appointments and find doctors
- Schedule transportation and go with you to doctor visits
- Better understand your diagnosis and medications
- Get follow up services after a hospital stay
- Assessment and care planning customized to your needs
- Assistance with employment support
- Skill-building such as creating a budget
- Activities that promote good health
How do I sign up?
For more information, call 213-260-7600 or visit our offices:
Echo Park: 2121 W. Temple St.
Watts: 10200 Success Ave.
Long Beach: 1500 Hughes Way, Ste. C100
You can also fill out the interest form below, and a Community Health Worker will be in touch to get you started.